Support & Compliance Center
Direct access to our specialized teams. Whether it's a technical anomaly or a data compliance request, our distributed cloud team is ready to assist.
Engineering Team
Rendering issues, API latency, or PDF generation errors. Direct line to DevOps.
Data Protection Officer
GDPR/KVKK inquiries, data deletion requests, and copyright matters.
Business Development
Enterprise API integration, white-label solutions, and media inquiries.
Customer Success
Feature requests, platform feedback, and general usage questions.
Zero-Retention Security Architecture
Important Notice: Our support team operates on a strict "Zero-Knowledge" basis. We will never ask for your credit card, bank passwords, or raw invoice data. Since we do not store your documents, we cannot "recover" lost PDFs. Please adhere to this safety protocol when contacting us.
Protocol & Operations FAQ
Common questions regarding our distributed infrastructure and support.
Why do you offer email-only support instead of phone?
Security and Auditability. To protect your financial data, we require a written audit trail for every support interaction. This ensures strict adherence to our security protocols and provides you with a legal record of our assistance.
Is my invoice data stored on your servers?
Absolutely not. We operate on a 'Zero-Retention' architecture. Your data is processed in your browser's memory to generate the PDF and is instantly discarded. We never see, store, or monetize your financial inputs.