Contact Us
Have a question or need assistance? Choose the right team below and we'll get back to you as soon as possible. We respond to all emails within 24-48 hours.
Having trouble with PDF downloads, invoice generation, or website errors? We're here to help.
Questions about privacy, data deletion, or legal matters? Contact us here.
Interested in partnerships, media inquiries, or business collaborations?
Suggestions, feedback, or general questions? We'd love to hear from you.
How Your Invoice Data Is Handled
Important: Your draft is stored in your own browser on this device; when you download, its content is sent over an encrypted HTTPS connection to our server, which renders the PDF. The site has no account or invoice history, so please download and save your PDFs.
Frequently Asked Questions
Common questions about our support and services.
How long does it take to get a response?
We aim to respond to all inquiries within 24-48 hours during business days. For urgent technical issues, we typically respond faster.
Why email-only support?
Email support allows us to provide detailed, thoughtful responses and creates a record of our conversation for your reference. Most questions can be resolved faster via email than phone.
Can you recover a lost invoice?
No. The site has no account or invoice history, so it offers no way to recover a lost invoice. Your draft is stored in your own browser on this device, so download and keep the PDF you need.
Is the invoice generator really free?
Yes — no account, no email address, nothing to pay. It is free and unmetered for normal use; an anti-abuse cap of 20 PDFs per device per day (200 per IP) applies, well above ordinary use, and blank template file downloads are not metered. A one-line "Created free with myinvoicetemplate.com" credit is switched on by default and one free checkbox in the settings turns it off. Your draft is stored in your own browser on this device, so download and keep the PDF you need.
Is my invoice data stored on your servers?
Your draft is stored in your own browser on this device, so download and keep the PDF you need. When you download, the document's content is sent over an encrypted HTTPS connection to our server, which renders the PDF. There is no account or invoice history, so the site offers no way to recover a lost invoice.
Do you offer a mobile app?
We currently don't have a dedicated mobile app, but our website is fully responsive and works great on smartphones and tablets. Simply visit myinvoicetemplate.com on your mobile browser.
Need more information? Visit our Help Center for detailed answers, explore invoicing guides, or learn more about our team. For privacy details, see our privacy policy.
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